What Pinned is
Pinned is a family planner with a money forecast. You type in your balances, bills and income, and it works out what is safe to spend. It does not connect to your bank and it never holds your money.
What we keep
- Your email address and your name, and a profile photo if you add one.
- What you add: accounts and the balances you type, bills and income, dates, to-dos, lists, dinners, check-in notes, pins and photos.
- Your reminder settings and, if you make one, your private calendar link.
We do not collect your bank logins or card numbers. We do not use advertising or tracking cookies. We use a cookie only to keep you signed in. We never sell your data or use it to show you ads.
Who can see it
Everything you add is private to you until you choose to share it. You can share with your whole family or with a smaller circle, such as just you and your partner. People in your family never see your private accounts, bills or notes. This is enforced in the database itself, not just on the screen.
We do not look at your household’s data. The people who run Pinned can reach the database in order to keep the service working, and only use that to fix a problem you have asked us about.
Photos
Photos you add (a family photo, profile pictures, pins, dinners, goals) are stored privately for your family only. There are no public links: someone outside your family who finds a photo’s address still cannot open it.
If you choose to scan a letter or bill, that one photo is sent to Anthropic, the company behind the Claude AI model, to read the dates in it. Pinned does not keep the photo. Nothing else you add is ever sent to an AI.
The services we use
- Supabase: our database, sign-in and photo storage.
- Vercel: hosting the app.
- Resend: sending sign-in codes, invites and your morning summary.
- Anthropic: only when you choose to scan a letter or bill, as above.
Each of them handles your data only to provide that service for us.
Emails
We send sign-in codes, invites, and the morning summary you can switch off on your Account page. We send no marketing. Your calendar link, if you make one, is a secret address: anyone who has it can see the dates it shows, so treat it like a password. You can replace it or turn it off at any time.
How it is kept safe
- Everything travels over an encrypted connection (HTTPS).
- Each person can only read what they are allowed to, enforced by the database.
- Passwords are stored by our sign-in provider as one-way hashes, never as plain text. You can also sign in with a one-time code.
- Secret keys are kept on the server and never in the app on your phone.
Your choices
- Download your data. On your Account page you can download everything you can see in Pinned as one file.
- Delete your account. On your Account page you can delete your account. Your own accounts, bills, private dates and to-dos, pins and invites are deleted. Things made for the whole family, such as shared lists, dinners, circles and check-ins, stay with your family. If you are the only person in your family, the whole family is deleted.
- Leaving a family. You can leave from the Family screen. You keep your account.
Not financial advice
Pinned gives estimates from the numbers you enter. It is a planning aid, not financial advice, and it is only as accurate as what you tell it.
Contact
Questions about your data? Get in touch with the person who invited you, or use the contact details where you found Pinned.